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CreatiCode Scratch Forum

  1. CreatiCode Forum
  2. Help
  3. Can’t sign in

Can’t sign in

Scheduled Pinned Locked Moved Help
15 Posts 2 Posters 3.3k Views 1 Watching
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  • CreatiCodeI CreatiCode

    @thebrickmaster626-f522560b

    Please email your account email to info@creaticode.com

    T Offline
    T Offline
    Salvatore Nicholson
    wrote on last edited by
    #5

    @info-creaticode I can’t use email

    1 Reply Last reply
    0
    • CreatiCodeI CreatiCode

      @thebrickmaster626-f522560b

      Please email your account email to info@creaticode.com

      T Offline
      T Offline
      Salvatore Nicholson
      wrote on last edited by
      #6

      @info-creaticode but I can use your email on the reset password link.

      1 Reply Last reply
      0
      • CreatiCodeI CreatiCode

        @thebrickmaster626-f522560b

        Please email your account email to info@creaticode.com

        T Offline
        T Offline
        Salvatore Nicholson
        wrote on last edited by
        #7

        @info-creaticode if you need to see my account then here it is: https://play.creaticode.com/users/66646e3d7e216217483ba217

        CreatiCodeI 1 Reply Last reply
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        • T Salvatore Nicholson

          @info-creaticode if you need to see my account then here it is: https://play.creaticode.com/users/66646e3d7e216217483ba217

          CreatiCodeI Offline
          CreatiCodeI Offline
          CreatiCode
          wrote on last edited by
          #8

          @thebrickmaster626-f522560b

          If you can’t use email, we can’t tell you the updated password.

          Can you reload the page, and try to login again? And if it doesn’t work, can you post a screenshot?

          T 2 Replies Last reply
          0
          • CreatiCodeI CreatiCode

            @thebrickmaster626-f522560b

            If you can’t use email, we can’t tell you the updated password.

            Can you reload the page, and try to login again? And if it doesn’t work, can you post a screenshot?

            T Offline
            T Offline
            Salvatore Nicholson
            wrote on last edited by
            #9

            @info-creaticode CreatiCode - Explore.png

            1 Reply Last reply
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            • CreatiCodeI CreatiCode

              @thebrickmaster626-f522560b

              If you can’t use email, we can’t tell you the updated password.

              Can you reload the page, and try to login again? And if it doesn’t work, can you post a screenshot?

              T Offline
              T Offline
              Salvatore Nicholson
              wrote on last edited by
              #10
              This post is deleted!
              CreatiCodeI 2 Replies Last reply
              0
              • T Salvatore Nicholson

                This post is deleted!

                CreatiCodeI Offline
                CreatiCodeI Offline
                CreatiCode
                wrote on last edited by
                #11

                @thebrickmaster626-f522560b

                Thank you. We will investigate why you can’t log in.

                T 2 Replies Last reply
                0
                • CreatiCodeI CreatiCode

                  @thebrickmaster626-f522560b

                  Thank you. We will investigate why you can’t log in.

                  T Offline
                  T Offline
                  Salvatore Nicholson
                  wrote on last edited by
                  #12

                  @info-creaticode mabye I can use your email on the reset password link

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                  • CreatiCodeI CreatiCode

                    @thebrickmaster626-f522560b

                    Thank you. We will investigate why you can’t log in.

                    T Offline
                    T Offline
                    Salvatore Nicholson
                    wrote on last edited by
                    #13

                    @info-creaticode then you can tell me the new password

                    1 Reply Last reply
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                    • T Salvatore Nicholson

                      This post is deleted!

                      CreatiCodeI Offline
                      CreatiCodeI Offline
                      CreatiCode
                      wrote on last edited by
                      #14

                      @thebrickmaster626-f522560b

                      We found that you can not log in because your guardian has not approved your account yet. They need to click the link in the email they have received.

                      T 1 Reply Last reply
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                      • CreatiCodeI CreatiCode

                        @thebrickmaster626-f522560b

                        We found that you can not log in because your guardian has not approved your account yet. They need to click the link in the email they have received.

                        T Offline
                        T Offline
                        Salvatore Nicholson
                        wrote on last edited by
                        #15

                        @info-creaticode thx

                        1 Reply Last reply
                        0

                        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

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                        With your input, this post could be even better 💗

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