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      Salvatore Nicholson last edited by Thebrickmaster626-f522560b

      @info-creaticode I was loging into my account in Creaticode but my password wasn’t working. Plz help.

      info-creaticode 1 Reply Last reply Reply Quote 1
      • info-creaticode
        CreatiCode @Thebrickmaster626-f522560b last edited by

        @thebrickmaster626-f522560b

        Please try to update your password using this link: https://play.creaticode.com/forgot-password

        If you still can not get it to work, please email info@creaticode.com, and we will update your password for you.

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          Salvatore Nicholson @info-creaticode last edited by Thebrickmaster626-f522560b

          @info-creaticode I changed my password and I couldn’t get in my account. The only button to change it was on the forum. So I changed it there.

          info-creaticode 1 Reply Last reply Reply Quote 0
          • info-creaticode
            CreatiCode @Thebrickmaster626-f522560b last edited by

            @thebrickmaster626-f522560b

            Please email your account email to info@creaticode.com

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              Salvatore Nicholson @info-creaticode last edited by

              @info-creaticode I can’t use email

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                Salvatore Nicholson @info-creaticode last edited by

                @info-creaticode but I can use your email on the reset password link.

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                  Salvatore Nicholson @info-creaticode last edited by

                  @info-creaticode if you need to see my account then here it is: https://play.creaticode.com/users/66646e3d7e216217483ba217

                  info-creaticode 1 Reply Last reply Reply Quote 0
                  • info-creaticode
                    CreatiCode @Thebrickmaster626-f522560b last edited by

                    @thebrickmaster626-f522560b

                    If you can’t use email, we can’t tell you the updated password.

                    Can you reload the page, and try to login again? And if it doesn’t work, can you post a screenshot?

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                      Salvatore Nicholson @info-creaticode last edited by

                      @info-creaticode CreatiCode - Explore.png

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                        Salvatore Nicholson @info-creaticode last edited by

                        This post is deleted!
                        info-creaticode 2 Replies Last reply Reply Quote 0
                        • info-creaticode
                          CreatiCode @Thebrickmaster626-f522560b last edited by

                          @thebrickmaster626-f522560b

                          Thank you. We will investigate why you can’t log in.

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                            Salvatore Nicholson @info-creaticode last edited by

                            @info-creaticode mabye I can use your email on the reset password link

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                              Salvatore Nicholson @info-creaticode last edited by

                              @info-creaticode then you can tell me the new password

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                              • info-creaticode
                                CreatiCode @Thebrickmaster626-f522560b last edited by

                                @thebrickmaster626-f522560b

                                We found that you can not log in because your guardian has not approved your account yet. They need to click the link in the email they have received.

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                                  Salvatore Nicholson @info-creaticode last edited by

                                  @info-creaticode thx

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