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CreatiCode Scratch Forum

  1. CreatiCode Forum
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  3. Can't add backdrops to stage

Can't add backdrops to stage

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  • M Offline
    M Offline
    Mr Weingarden
    wrote on last edited by mweingarden-db1d33e9
    #1

    I have a couple of students who are trying to work independently and they cannot add a backdrop to the stage. We have tried all different methods with no luck.

    I just tried it on my “teacher computer” and I could add the backdrop. So, possible the backdrops come from a different server (and our district firewall is blocking them for the students)?

    CreatiCodeI 1 Reply Last reply
    0
    • M Mr Weingarden

      I have a couple of students who are trying to work independently and they cannot add a backdrop to the stage. We have tried all different methods with no luck.

      I just tried it on my “teacher computer” and I could add the backdrop. So, possible the backdrops come from a different server (and our district firewall is blocking them for the students)?

      CreatiCodeI Offline
      CreatiCodeI Offline
      CreatiCode
      wrote on last edited by
      #2

      @mweingarden-db1d33e9

      Can you please share a screenshot from your student? Is the backdrop added to the stage (in the backdrop tab) or not? That would tell us where is the issue. Thank you

      ☁ Helloperson91412 ☁H 1 Reply Last reply
      0
      • CreatiCodeI CreatiCode

        @mweingarden-db1d33e9

        Can you please share a screenshot from your student? Is the backdrop added to the stage (in the backdrop tab) or not? That would tell us where is the issue. Thank you

        ☁ Helloperson91412 ☁H Offline
        ☁ Helloperson91412 ☁H Offline
        ☁ Helloperson91412 ☁
        wrote on last edited by
        #3

        @info-creaticode It’s happening to me, too. Also everyone who plays the games that are on CreatiCode.
        Screenshot:
        Screenshot 2026-05-11 10.14.29 AM.png
        The brightness effect is also at -100 for the backdrop, but it just shows white.

        You can call me KMB

        Amari HarrisA 1 Reply Last reply
        1
        • ☁ Helloperson91412 ☁H ☁ Helloperson91412 ☁

          @info-creaticode It’s happening to me, too. Also everyone who plays the games that are on CreatiCode.
          Screenshot:
          Screenshot 2026-05-11 10.14.29 AM.png
          The brightness effect is also at -100 for the backdrop, but it just shows white.

          Amari HarrisA Offline
          Amari HarrisA Offline
          Amari Harris
          wrote on last edited by
          #4

          @helloperson91412 bro it’s happening to me two!

          Amari HarrisA 1 Reply Last reply
          1
          • Amari HarrisA Amari Harris

            @helloperson91412 bro it’s happening to me two!

            Amari HarrisA Offline
            Amari HarrisA Offline
            Amari Harris
            wrote on last edited by
            #5

            @ah390683-e70b3342 said in Can't add backdrops to stage:

            @helloperson91412 bro it’s happening to me two!

            Yo creaticode are y’all able to fix this cause this is kinda driving me crazy! I never thought that a backdrop not showing up caused problems, epecially trying to make a video game and a bug like this happening.

            CreatiCodeI 1 Reply Last reply
            0
            • Amari HarrisA Amari Harris

              @ah390683-e70b3342 said in Can't add backdrops to stage:

              @helloperson91412 bro it’s happening to me two!

              Yo creaticode are y’all able to fix this cause this is kinda driving me crazy! I never thought that a backdrop not showing up caused problems, epecially trying to make a video game and a bug like this happening.

              CreatiCodeI Offline
              CreatiCodeI Offline
              CreatiCode
              wrote on last edited by
              #6

              @ah390683-e70b3342

              We will check and try to fix it ASAP. Sorry about it.

              CreatiCodeI 1 Reply Last reply
              1
              • CreatiCodeI CreatiCode

                @ah390683-e70b3342

                We will check and try to fix it ASAP. Sorry about it.

                CreatiCodeI Offline
                CreatiCodeI Offline
                CreatiCode
                wrote on last edited by
                #7

                Please try again. We made a fix. It appears to be related to some of the new add-ons. You might want to try to disable the add-ons. If this issue still occurs even with no add-on enabled, please share a project with this issue, and we will investigate further. Thank you.

                ☁ Helloperson91412 ☁H 1 Reply Last reply
                1
                • CreatiCodeI CreatiCode

                  Please try again. We made a fix. It appears to be related to some of the new add-ons. You might want to try to disable the add-ons. If this issue still occurs even with no add-on enabled, please share a project with this issue, and we will investigate further. Thank you.

                  ☁ Helloperson91412 ☁H Offline
                  ☁ Helloperson91412 ☁H Offline
                  ☁ Helloperson91412 ☁
                  wrote on last edited by
                  #8

                  @info-creaticode I don’t have any add-ons but it still doesn’t work.
                  https://play.creaticode.com/projects/69e807b4b059ddc47f2bd382

                  You can call me KMB

                  CreatiCodeI 1 Reply Last reply
                  0
                  • ☁ Helloperson91412 ☁H ☁ Helloperson91412 ☁

                    @info-creaticode I don’t have any add-ons but it still doesn’t work.
                    https://play.creaticode.com/projects/69e807b4b059ddc47f2bd382

                    CreatiCodeI Offline
                    CreatiCodeI Offline
                    CreatiCode
                    wrote on last edited by
                    #9

                    @helloperson91412

                    Sorry about that. This should be fixed now. You may need a hard reload of the playground to pick up the latest version.

                    M 1 Reply Last reply
                    0
                    • CreatiCodeI CreatiCode

                      @helloperson91412

                      Sorry about that. This should be fixed now. You may need a hard reload of the playground to pick up the latest version.

                      M Offline
                      M Offline
                      Mr Weingarden
                      wrote on last edited by
                      #10

                      @info-creaticode I have a request- and I think this would be helpful for you. Is it possible to make changes in a sandbox and leave the stable software running for users? I think you would be better off letting a few beta testers try everything out before you release changes to the wild. I really like the concept you came up with and I would love to continue to use this software with my students, but there have been multiple problems and the students just feel that the software is too unreliable to invest a lot of effort in.

                      CreatiCodeI 1 Reply Last reply
                      1
                      • M Mr Weingarden

                        @info-creaticode I have a request- and I think this would be helpful for you. Is it possible to make changes in a sandbox and leave the stable software running for users? I think you would be better off letting a few beta testers try everything out before you release changes to the wild. I really like the concept you came up with and I would love to continue to use this software with my students, but there have been multiple problems and the students just feel that the software is too unreliable to invest a lot of effort in.

                        CreatiCodeI Offline
                        CreatiCodeI Offline
                        CreatiCode
                        wrote on last edited by
                        #11

                        @mweingarden-db1d33e9

                        Noted. Our platform has not been very stable lately due to some new features and bug fixes. We are going to reduce the number of releases and implement more testing, and we will invest much more time to ensure stability of the platform.

                        1 Reply Last reply
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